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Vacancy for Customer Service Representative

Since 1968, A-1 Sewer & Septic Service Inc. has been serving Kansas City with the fastest, friendliest service in the community. We are a family-owned business that seeks to serve the residents and businesses of the Kansas City Metro Area with high-quality service, honesty and compassion. We are seeking an individual that exhibits those qualities to join our team as a full-time customer service representative.

Job Responsibilities:
  • Answer multi-line telephone to schedule appointments and address customer concerns
  • Respond to customer questions about services, pricing, and warranties
  • Review schedule and assign jobs in a way that reduces travel time and costs
  • Relay work orders, messages, and information to or from technicians in the field
  • Resolve customer complaints
  • Maintain files and records of service requests, work performed, charges, etc.
  • Other duties as assigned by manager
Benefits:
  • Paid vacation and holidays
  • Retirement fund with 3% company match
  • Health, dental, and vision coverage
  • Weekly paychecks
  • Compensation based on experience
Job Requirements:
  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and follow through with tasks assigned
  • Computer skills including typing 35+ words per minute, proficiency in Microsoft Office and the ability to quickly learn basic scheduling programs
  • Knowledge of office equipment (telephone/copier/fax machine)
  • Must possess a “CAN DO” attitude

How to Apply

  1. Click here to download a fillable application
  2. Once complete, save your application to your computer
  3. Upload your application and your resume below

A-1 Sewer & Septic Service Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. A-1 is committed to providing a work environment free of discrimination and harassment. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. A-1 will not tolerate discrimination or harassment based on any of these characteristics.

View the EEO is the Law poster here:
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  • "I certify that all answers given by me are true, accurate and complete. I understand that the falsification, misrepresentation or omission of fact on this application (or any other accompanying documents) will be cause for denial of employment or immediate termination of employment, regardless of when or how it was discovered."

Call A-1 to Get the Job Done